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Landy Thermal Insulated Packaging FAQs

Proper packaging is essential for protecting temperature-sensitive products during transportation. Therefore, we have answered some frequently asked questions about our products, applications and services below. If your question is not covered here, please feel free to contact us anytime.

1. Which refrigerated packaging do I need for my goods?
This depends on your cargo size, required temperature and shipping duration. For smaller shipments, cold chain liner bags or insulated envelopes are commonly used. Thermal insulation covers are designed for pallets and larger packages, especially for air freight. Container thermal liners are suitable for container transportation. Our experts will be pleased to advise you on the best combination of packaging and cooling elements.

2. Are your packaging products reusable?
Most of our packaging is designed for reusability, including thermal covers, container thermal liners and cold chain liner bags.

3. What is the lead time for your products?
In-stock orders are delivered within 10 working days, while custom orders are usually delivered within 20 working days.

4. Do you provide custom packaging services?
Yes, we offer customized refrigerated packaging, including tailor-made thermal insulation covers, cold chain liner bags, or specific combinations of thermal covers and container thermal liners.

5. What is the difference between aluminum foil PE bubble and aluminum foil EPE foam?
Aluminum foil PE bubble has a bubble core, while aluminum foil EPE foam features a low-density polyethylene middle layer with an aluminum foil or aluminum film surface. It features low thermal conductivity (<0.04 W/(m·K)), high reflectivity (95%–97%) and low water permeability (<0.02 ㎡·h). Thanks to its excellent thermal insulation performance, it is widely used as a cold chain insulation packaging material.

6. What is the minimum order quantity?
The minimum order value varies by product. For details, please refer to the product descriptions on our website.

8. Do you also supply cartons?
Yes, we provide corrugated cartons for use together with our aluminum foil foam boxes.

9. How long can my products stay refrigerated in your packaging?
This depends on the packaging type, insulation material selected, quantity of ice packs and external ambient temperature. For reliable advice, please contact us or visit the specific product page to view product parameters:
- Test performance of INSUL CTN4 Container Thermal Insulation Liner Bag
- Aluminum-coated film pallets compliant with REACH standards, safe and reliable for cold chain applications

10. What is the difference between a thermal cover and a thermal liner bag?
Thermal covers are mainly used for transporting large cargo such as pallets. Thermal liner bags are suitable for courier shipments of packaged or cartoned products.

11. Can I test whether your packaging is suitable for my application?
Upon request, we can provide test kits for you to evaluate whether the selected solution fits your specific application.

12. Where are your products manufactured? What about the shipping cost?
Our products are manufactured in Yangjiang, Guangdong, and we have a warehouse in New York, USA. Shipping costs depend on the delivery address and order value.

13. Are your insulation materials moisture-proof?
Yes, our insulation materials are moisture-resistant, with a water vapor transmission rate (ASTM E96) <0.02 ㎡·h, making them ideal for refrigerated transportation.

14. Do you offer advice on choosing the right thermal insulation packaging?
Yes, our experts can help you select the appropriate insulated packaging. Please contact us for personalized recommendations.

View Landy Insulated Packaging Catalouge